Terms of Service — Carriers

Terms of Service — Carriers

These Terms of Service ("Terms") form an agreement between you ("Carrier," "you") and Adria Software LLC, a New York limited liability company doing business as CDL Match ("CDL Match," "we," "us"), governing your access to and use of the Service. By creating an account or using the Service you agree to these Terms and to our Privacy Policy. The individual accepting these Terms represents that they are authorized to bind the Carrier.

1. Eligibility

You must be a legally operating motor carrier (or its authorized agent) with authority to hire drivers, and you must provide accurate identifying information including legal name, DOT/MC numbers, and fleet information. We may verify your details against FMCSA and other sources, and may suspend access if your information is inaccurate or your operating authority is not in good standing.

2. The Service

CDL Match provides access to a pool of commercial drivers through matching, search, driver profiles, a carrier-verified hiring-history record, and tools to manage a hiring pipeline and contact drivers. CDL Match is not a staffing agency, recruiter, or employer, is not a party to any employment relationship you form with a driver, and does not guarantee any candidate, hire, or outcome. You are solely responsible for your hiring decisions and for verifying a driver's qualifications, licensing, and fitness for duty.

3. Payments & Fees

Carriers pay for access, not per hire. Access is sold through subscription plans and contact-unlock credits; there is no per-hire fee or commission. Pricing and plan entitlements are presented at the time of purchase and may change on a going-forward basis with notice. Payments are processed by our third-party payment processor (Stripe), and by purchasing you authorize the applicable charges.

Subscriptions and automatic renewal. Subscription plans automatically renew at the end of each billing period at the then-current price until you cancel. You authorize CDL Match and its processor to charge your payment method on a recurring basis for each renewal term. You may cancel at any time from your billing settings or by contacting us; cancellation takes effect at the end of the current billing period, and you keep access until then. We will provide any renewal reminders or price-change notices required by applicable law.

Credits. Contact-unlock credits are prepaid, are consumed as you use them, and except as required by law are non-refundable and may expire as stated at purchase.

Refunds. Except as required by law or expressly stated, all fees are non-refundable. Failed, reversed, or charged-back payments may result in suspension of access.

4. Driver Bonus

Any retained-hire bonus is funded and administered by CDL Match between CDL Match and the driver. It is not a payment by you, creates no obligation of yours, and you have no role in approving or paying it.

5. Non-Circumvention

Access to drivers is the core of what carriers pay for. You agree that you will not use the Service to identify or contact a driver and then deliberately arrange to transact off-platform for the purpose of avoiding access fees, nor solicit or encourage drivers to move off-platform to circumvent CDL Match's contact-unlock and verified-history gating. You agree not to share, resell, or redistribute driver contact information obtained through the Service, or to use it for any purpose other than evaluating and hiring that driver for your own operation. These obligations continue while you use the Service and for twelve (12) months after your last access to a given driver's contact information through the Service. Because the harm from circumvention is difficult to quantify, you agree that CDL Match may seek injunctive relief (without the need to post a bond) and may recover its actual damages, including the access fees that would have been payable had the contact been unlocked through the Service, together with reasonable attorneys' fees. Nothing in this section prevents a driver and carrier from freely forming an employment relationship; it addresses only the deliberate evasion of access fees and the misuse or redistribution of driver data.

6. Acceptable Use of Driver Data

Driver contact details and verified-history information are made available to you solely to evaluate and hire drivers for your own operation. You represent that you will use them only for that legitimate hiring purpose, keep them confidential, and not use them for unrelated marketing, resale, or redistribution. If you obtain or use any "consumer report" (as defined by the FCRA) about a driver — whether from CDL Match or any third party — you are solely responsible for complying with the FCRA and analogous state laws, including making required disclosures, obtaining authorization, and following adverse-action procedures.

7. Verification & Ratings

Verified hiring history reflects carrier-confirmed outcomes. You agree to confirm outcomes honestly and not to manipulate the verification or ratings systems. Driver→carrier ratings are drivers' subjective opinions; you may report a rating that violates the content policy, but you may not retaliate against a driver for an honest rating. CDL Match does not guarantee the accuracy of any rating or verified-history entry and is not liable for them.

8. Prohibited Conduct & Compliance

You agree not to: post false or unlawful job postings; misrepresent pay, equipment, or terms; submit false verification confirmations; discriminate unlawfully; harvest or redistribute platform data; or use the Service unlawfully. You are solely responsible for ensuring that your job postings, screening, and hiring practices comply with all applicable equal-employment-opportunity, anti-discrimination, advertising, wage-and-hour, and transportation-safety laws. CDL Match is not the employer and does not control your hiring decisions.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, CDL Match disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that driver-provided information is accurate or that any candidate will be suitable or hired.

10. Limitation of Liability

To the fullest extent permitted by law, CDL Match and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to the Service or these Terms, whether based in contract, tort (including negligence), strict liability, or any other theory, even if advised of the possibility of such damages. CDL Match's total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amounts you paid to CDL Match in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless CDL Match and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your job postings, screening, hiring decisions, and employment or contracting practices; (c) your handling or use of driver data, including any violation of privacy or consumer-reporting laws; (d) your violation of these Terms or applicable law; or (e) your breach of the non-circumvention obligations. CDL Match may assume the exclusive defense of any matter subject to indemnification, and you agree to cooperate.

12. Dispute Resolution; Governing Law

Governing law. These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the State of New York, without regard to its conflict-of-laws rules, and by applicable U.S. federal law (including the Federal Arbitration Act).

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved through good-faith negotiation will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator, seated in New York County, New York (or by videoconference). Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and CDL Match agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

Exceptions. Either party may seek injunctive or equitable relief in court to protect intellectual property, confidential information, or the non-circumvention obligations. For any dispute not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York.

13. Termination

We may suspend or terminate access for non-payment or violations of these Terms. The non-circumvention, confidentiality, accrued-payment, disclaimer, limitation, indemnification, and dispute-resolution provisions survive termination.

14. Changes to These Terms

We may publish new versions; when a new version takes effect we will ask you to re-accept. Prior acceptances are retained.

15. Contact

Adria Software LLC d/b/a CDL Match, 169 Madison Ave, STE 38314, New York, NY 10016. Questions about these Terms: legal@cdlmatch.me.